- Are pick-up and drop-off included in the tour price?
- Absolutely! It’s all part of the experience.
- How much notice do I need to give to book a tour?
- Give us a heads-up at least 24 hours before you’re ready to roll. We may not be able to accommodate tours booked on short notice.
- How do I book and pay for a tour?
- Book online through our website or give us a call. Make payment to secure your spot.
- Can I request a less spicy meal as part of a full-day tour?
- Sure thing! Just let us know your preference.
- Can I request less walking on my tour?
- Absolutely. Just send us a note or request.
- What type of transport will I be picked up and dropped off in?
- Our tours come with air-conditioned van transport (maximum 12 seats).
- Do I need to bring my passport?
- Only on a tour to Chiang Rai.
- Do I need to bring cash on the tour?
- No need, but there will be souvenirs available, so you may want to.
- Where should I wait on the day of my tour?
- Just hang out in the lobby or the first floor of your hotel/hostel.
- What if I’ve booked a tour but don’t know where I’ll be staying yet?
- Let us know as soon as you do by email, Facebook inbox, WhatsApp, or a call to our Thai or US number. Our staff speaks English.
- Can I still be picked up if I change hotels/hostels after booking a tour?
- Of course! Just let us know right away by email, WhatsApp, or a call to our Thai or US number.
Is my payment refundable?
- Your payment secures your place on the tour. Payments are refundable only until 48 hours before your tour starts. Check our Terms and Conditions for more.
- Which days are the busiest?
- Fridays and Saturdays.
- Will I receive confirmation of my payment?
- Once your payment has been processed, we’ll send you a confirmation email.
- Do I get a discount as a return customer?
- You sure do! Return customers get 10% off. You’ll receive your coupon code after placing an order.
- Why book with Tourhubasia.com?
- We’ve got insider connections to get you amazing deals. Plus, our friendly, casual, and professional approach make tour-booking a breeze.